WHERE IS MY ORDER?
We ship packages from USPS and UPS nationally and internationally.
Some steps to know your package is still en route to you:
- You received an email order has been processed = we just finished up your order and the shipper has picked it up.
- Typically it takes 24 hrs for all delivery updates to show up online connected to your tracking number so please allow that time period + check back.
- If an order still shows it is processing on the shippers site always give it 2-3 days to sort out before you reach out to us – that way they have time to re-route a package for any mis-loads they have on their part.
- During holidays and very busy times like Black Friday – all hell breaks loose in logistics so have more patience + we will watch out for any hiccups too.
- Please do not message us all crazy + shit – you will get what you paid for. Our company works hard to make custom products for 100% of every customer – nothing we sell is on shelves pre-made its made just for you by our Amish partners around the nation. So we can offer you farm to table fresh ingredients….. made with love & amazing baking skills.
- If after you waited the added 2-3 days past when your package should have arrived please email us to expedite a tracking search + we will take care of any issues you have – again no need to panic we will make it right. Also don’t feel obliged to tell us how to run our company better or we are ripping you off somehow – this is not appreciated to say the least at best the retort will be salty. Thanks Hon!
- Also no need to call + wait on hold – we respond rapidly to all emails and you won’t ever need to wait on hold – how 1987 that would be to do that to you. Email us to expedite any delivery issues at: melinda@ampupsportsnutrition.com